Privacy Policy

Our Guarantee and Privacy Policy 

Our Guarantee:

Your complete satisfaction is our goal!  We guarantee all our products to be made with farm-fresh Michigan fruit. Our orchards produce some of the finest quality fruit in the world, and we take great care to insure our products consistently meet our highest standards. Should you be unhappy with any of our selections, please call us and explain the situation – we will gladly replace any defective item free of charge.

We Value Your Privacy:

We value our customers and their privacy. All personal information is used to ensure efficient processing of your orders. The information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, with the following exception:

In the interest of offering our customers greater selections and choices, Friske Orchards Farm Market may occasionally share names and mailing addresses of our customers and catalogue requesters with other catalogue companies carrying Friske products for marketing purposes. However, we will never share your telephone number or email addresses. If you would like us to withhold your name and mailing address from ever being shared with anyone else, please contact us directly via email: info@friske.com or by phone: 231.599.2604 and we promise to honor your wishes.

Information Collection & Use:

Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security:

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".

If you have any questions about the security at our web site, please send an e-mail to info@friske.com.